Slots / Mobile
These Terms & Conditions govern how your account works on tkpk999 — from the moment you register through every transaction, game session and support request. Read them carefully; your use of the platform confirms that you have reviewed and accepted the rules set out here, subject to the laws applicable in your region.
These Terms & Conditions apply to every interaction you have with tkpk999, including account creation, wallet funding through bKash or Rocket, gameplay across our lobby and any contact with our support team. By completing registration, you confirm that you meet the eligibility requirements set out below and that you are accessing the platform from a region where doing so is permitted under local law. We may update these Terms from time to time. When a change is made, the revised version becomes effective once posted on this page. Continuing to use your account after a revision means you accept the updated terms. If you do not agree with a change, you should stop using the service and contact support to discuss your account options. Certain sections — particularly those covering payment transactions — reference bKash and Rocket as the wallet routes we support for Bangladesh. The specific limits, verification steps and processing conditions for each payment method are shown inside your account after login. These Terms do not override the terms of any third-party wallet provider; both sets of terms apply to your transaction.
bKash wallet funding terms
Rocket transfer conditions
Registration eligibility
Dispute and query process
Not every element of your experience falls under the same set of rules. Understanding what these Terms cover — and what lies outside them — helps you know where to look when a question comes up. Account access and in-platform transactions are fully within scope; third-party services connected to the platform operate under their own separate agreements.
Your login, registration, identity verification and account-settings changes are all governed by these Terms. Any restriction or suspension applied to your account will follow the process described in the relevant clause here.
Deposits and withdrawals processed through bKash or Rocket are subject to these Terms alongside the conditions shown in your account dashboard. Transaction records visible after login are the authoritative source for each transfer.
Game titles available in the lobby — such as Crash Bangladesh Arena, Cricket Scorer and Baccarat Viproom — are provided under content licences held by the respective studios. These Terms set out your right to access that content, not the game mechanics themselves.
Payment wallets like bKash and Rocket, and any external link you follow from our pages, operate under their own provider terms. We are not responsible for the policies of those external services, and these Terms do not modify them.
These Terms are not only obligations — they also set out what you are entitled to do and request. You have the right to review your complete transaction history at any time after login; the record shown in your account dashboard is the live, authoritative log of every deposit, withdrawal and game session linked to your account. If you notice an entry that looks incorrect, you can raise a correction request through our support channel within the timeframe stated in your account settings. You may update personal details such as your registered mobile number directly in the account settings panel, subject to the verification step shown there. For changes that require identity confirmation — such as a wallet number linked to bKash or Rocket — follow the instructions displayed at the point of edit. Our support team is available to walk you through any step that is unclear.
Your full transaction history — deposits via bKash or Rocket, game results, withdrawals — is available in the account dashboard after login. No request is needed to view it.
Update your registered details in account settings. Changes to wallet-linked numbers require the verification step shown on that screen; follow the fields as displayed.
If a transaction, game result or account action is unclear, submit your query through the support channel. Include your account reference and the date of the action for the fastest resolution.
You may request a review of any decision made under these Terms — for example, an account restriction — by contacting support in writing. We will acknowledge your request and provide a response within the period stated in our support policy.
If any clause in these Terms raises a question — whether about your bKash transaction record, an account restriction or how a game-access rule applies to you — reach out through the channels below. We aim to respond to written queries promptly; for urgent account matters, live chat is the path that puts you in front of a person quickest.
Open the chat widget from any page after login to ask about a specific clause or account action. This is the path for urgent queries about account access or transaction disputes.
Send written queries about these Terms — including requests to correct account details or review a decision — to our support email address shown in the Help section of your account.
The Help section inside your account lists answers to common Terms questions, including wallet verification steps for bKash and Rocket and how to read your transaction record.
Our handling of your information is shaped by the obligations set out in these Terms and the privacy policy published alongside them. We keep transaction records — including every bKash and Rocket movement — for the retention period required by applicable regulations, after which data is removed or anonymised in line with our internal schedule. You can see the current retention period stated in the privacy section of your account settings. Account security is your responsibility as much as ours: keep your login credentials private, and use the account settings panel to update your password or linked wallet details. If you suspect unauthorised access, contact support immediately using the live chat path described above.
Every deposit and withdrawal — including bKash and Rocket transactions — is logged and retained for the period stated in your account settings. You can access your full history after login at any time.
Your login credentials are your responsibility. Update your password in account settings whenever you feel it necessary; the verification step shown there confirms the change is applied to your account only.
We use session cookies to keep you logged in and to remember your lobby position. The cookie settings available in your browser let you manage these; details of what we store are in our privacy policy.
To request a change to stored account data or to ask about how a specific piece of information is used, contact us in writing through the support email shown in your account's Help section.
The questions below reflect what account holders most often ask when reading through the Terms & Conditions. If your question is not covered here, the support channels listed above are the right next step.
Yes. Any deposit or withdrawal you process through bKash or Rocket is subject to these Terms as well as the conditions shown in your account at the time of the transaction. Where the two sets of conditions differ, the more restrictive one applies to your wallet action.
We post the revised Terms on this page and note the effective date. Continuing to use your account after that date confirms acceptance. If you disagree with an update, contact support before your next login to discuss your options and review the changes that were made.
Access depends on the laws applicable in your region and whether your location falls within our eligible areas. We do not make a blanket legal claim about availability. Check the eligibility section in your account or ask support if you are unsure whether your region qualifies.
Open your transaction history in the account dashboard after login and identify the entry in question. Then contact support via live chat or email, quoting the transaction reference and date. We will review the record against our system log and respond within the period stated in our support policy.
Your right to access game titles in the lobby is governed by these Terms. The game mechanics, prize structures and session rules for each title are set by the content studio supplying that game. Both sets of rules apply during play; neither overrides the other.
We retain account and transaction data for the period required under applicable regulations, as stated in the privacy section of your account settings. After that period, data is removed or anonymised. Contact support in writing if you want to know the specific retention period applied to your account.